Drishtti Dreamscappee
Legal

Terms of service.

The simple set of rules under which we operate. Plain English first; legalese where required.

01

Acceptance

By booking a stay or using this website, you agree to these terms. If you don't, please don't book — and we'll happily answer any questions before you decide.

02

Bookings & payments

Bookings are confirmed only after successful payment. We use Razorpay for payment processing — you'll receive an instant receipt to your email and WhatsApp.

Stays under 7 nights are charged 100% upfront. Stays of 7+ nights are 50% upfront, 50% three days before check-in. Long stays (28+ nights) are billed monthly in advance.

03

Pricing & taxes

All prices on the website are in Indian Rupees and exclude GST (18% on short stays under 28 nights). A standard ₹1,500 cleaning fee applies per booking. Taxes and fees are clearly broken out before checkout.

04

Check-in & ID

Indian law requires every guest above 18 to share a valid government-issued photo ID before check-in. We collect this via WhatsApp 24 hours before arrival. Without verified IDs we cannot hand over keys.

05

House rules & damage

Each home's specific rules are listed on its detail page. We collect a refundable damage deposit per booking, returned within 7 days of check-out unless damage is documented and quoted. We don't hold deposits arbitrarily; we share photos and receipts.

06

Cancellations

See our cancellation policy for the full breakdown. Summary: full refund 7+ days before check-in, 50% refund 3–7 days before, no refund within 72 hours.

07

Acceptable use

Our homes are for residential stays — not parties, commercial events without prior approval, illegal activity, or smoking indoors. Violations may result in eviction without refund and recovery of damages.

08

Limitation of liability

Drishtti Dreamscappee operates with reasonable care. Our maximum liability for any claim is capped at the total amount you paid for the booking in question. We don't accept liability for indirect or consequential losses.

09

Governing law

These terms are governed by the laws of India. Any dispute will be resolved exclusively by the courts at New Delhi.